Nicod, Lionel, 1978-....
VIAF ID: 316675634 ( Personal )
Permalink: http://viaf.org/viaf/316675634
Preferred Forms
Works
Title | Sources |
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Analysing the influence of revenue management characteristics on customers' price fairness perception, price acceptance and switching intention in the service industry |
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The influence of customer support on customer participation in service experience. |
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L'influence de l'aide au client sur sa participation en marketing des services |
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