This VIAF Cluster has been deleted. It is no longer part of VIAF.
Hayes, Bob E. | Measuring customer satisfaction survey design, use, and statistical analysis methods
VIAF ID: 312361970 (Unknown Name Type)
Permalink: http://viaf.org/viaf/312361970
Preferred Forms
Expressions
Author:Hayes, Bob E.
| Language | Title | Expression | Sources |
|---|---|---|---|
| Spanish | Cómo medir la satisfacción del cliente : diseño de encuestas, uso y métodos de análisis estadístico | González González :1999 |
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| Spanish | Cómo medir la satisfacción del cliente : diseño de encuestas,uso y métodos de análisis estadístico | Carril Villarreal :1999 |
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| Italian | Misurare la soddisfazione dei clienti : sviluppo, controllo, utilizzazione dei questionari, tecniche per l' analisi dei risultati | 2000 |
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