Anderson, Kristin, 1962-
Anderson, Kristin.
Anderson, Kris
Kristin Anderson
VIAF ID: 15466325 (Personal)
Permalink: http://viaf.org/viaf/15466325
Preferred Forms
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- 100 1 _ ‡a Anderson, Kristin
- 100 1 _ ‡a Anderson, Kristin
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- 100 1 _ ‡a Anderson, Kristin ‡d 1962-
- 100 1 _ ‡a Anderson, Kristin ‡d 1962-
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- 100 1 _ ‡a Anderson, Kristin, ‡d 1962-
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- 100 0 _ ‡a Kristin Anderson
4xx's: Alternate Name Forms (11)
Works
Title | Sources |
---|---|
Coaching service / Ron Zemke, Kristin Anderson. - New York, 1997. | |
Como encantar o cliente pelo telefone | |
CRM의 기술 | |
Customer relationship management, c2002: | |
Delivering knock your socks off service | |
Dokonalá služba zákazníkovi po telefonu | |
Fornecendo um super serviço ao cliente | |
Great customer service on the telephone | |
Horerareru sābisu : Okyakusama niwa anata ga subete | |
Jak zapewnić znakomitą obsługę klientów | |
Knock your socks off answers : solving customer nightmares & soothing nightmare customers | |
Kokyaku sābisu wa kōchingu de kawaru : Ichiryū no sekkyaku purofesshonaru o sodateru hō | |
Konna sābisu ga hoshikatta : Horerareru sābisu wa koko ga chigau | |
Koteikyaku o kakutokusuru sābisu | |
Menedzhment, orientirovannyĭ na potrebiteli︠a︡, 2003: | |
nb2001083139 | |
Umwerfender Service : die Bibel für den direkten Kundenkontakt | |
The Wrong Man | |
서비스 달인의 비밀 노트 | |
こんなサービスが欲しかった! : "惚れられる"サービスはここが違う | |
固定客を獲得するサービス : 顧客を「アッ」と言わせる31の秘訣 | |
"惚れられる"サービス : お客様には「あなた」がすべて | |
顧客サービスはコーチングで変わる! : 一流の接客プロフェッショナルを育てる法 |