Hayes, Bob. E., 1963-
Hayes, Bob E.
Bob E. Hayes publikace z oboru měření kvality výroby
VIAF ID: 85339849 ( Personal )
Permalink: http://viaf.org/viaf/85339849
Preferred Forms
- 100 0 _ ‡a Bob E. Hayes ‡c publikace z oboru měření kvality výroby
- 100 1 _ ‡a Hayes, Bob E.
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- 100 1 _ ‡a Hayes, Bob E.
- 100 1 _ ‡a Hayes, Bob E.
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- 100 1 0 ‡a Hayes, Bob E. ‡d 1963-
- 100 1 _ ‡a Hayes, Bob E. ‡d 1963-
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- 100 1 0 ‡a Hayes, Bob E., ‡d 1963-
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Works
Title | Sources |
---|---|
Beyond the ultimate question : a systematic approach to improve customer loyalty | |
Business continuity : playbook | |
Measuring customer satisfaction survey design, use, and statistical analysis methods | |
Medindo a satisfação do cliente : desenvolvimento e uso de questionários |