Irons, Ken.
VIAF ID: 61648805 ( Personal )
Permalink: http://viaf.org/viaf/61648805
Preferred Forms
- 200 _ | ‡a Irons ‡b Ken
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- 100 1 _ ‡a Irons, Ken
- 100 1 _ ‡a Irons, Ken
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- 100 1 _ ‡a Irons, Ken
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- 100 1 0 ‡a Irons, Ken
- 100 1 _ ‡a Irons, Ken
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Works
Title | Sources |
---|---|
Managing service companies : strategies for success | |
The marketing of services : a total approach to achieving competitive advantage | |
Turning strategy into action | |
The world of superservice : creating profit through a passion for customer service |