Preferred Forms
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- 100 1 _ ‡a Ukens, Lorraine L.
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- 100 1 _ ‡a Ukens, Lorraine L.
- 100 1 0 ‡a Ukens, Lorraine L.
Works
Title | Sources |
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101 ways to improve customer service : training, tools, tips, and techniques | |
All together now! c1999: | |
Fifty-five team games | |
Getting together : icebreakers and group energizers | |
What smart trainers know : the secrets of success from the world's foremost experts | |
Working together, c1997: |