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Sasser, W. Earl.NUKAT Center (Poland)Library of Congress/NACONational Diet Library (Japan)Deutsche Nationalbibliothek

Sasser, W. Earl (W. Earl)National Library of the Netherlands-test

VIAF ID: 49889827 (Personal)

Permalink: http://viaf.org/viaf/49889827

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  • National Diet Library (Japan)
    Internal VIAF record
    100 1 _ ‎‡a  Sasser, W. Earl
  • National Library of the Netherlands-test
    Internal VIAF record
    100 1 _ ‎‡a  Sasser, W. Earl‏ ‎‡q  (W. Earl)
  • NUKAT Center (Poland)
    Internal VIAF record
    100 1 _ ‎‡a  Sasser, W. Earl.
  • Deutsche Nationalbibliothek
    Internal VIAF record
    100 1 _ ‎‡a  Sasser, W. Earl (undifferentiated)
  • Library of Congress/NACO
    Internal VIAF record
    100 1 _ ‎‡a  Sasser, W. Earl

 

 

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  1. The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value ‎(3) National Library of the Netherlands-testLibrary of Congress/NACODeutsche Nationalbibliothek
  2. The service management course : ‎(3) National Library of the Netherlands-testNUKAT Center (Poland)Library of Congress/NACO
  3. Service breakthroughs : changing the rules of the game ‎(3) National Library of the Netherlands-testNUKAT Center (Poland)Library of Congress/NACO
  4. Management of service operations : text, cases, and readings ‎(2) National Library of the Netherlands-testLibrary of Congress/NACO
  5. バリュー・プロフィット・チェーン : 顧客・従業員満足を「利益」と連鎖させる ‎(1) National Diet Library (Japan)
  6. カスタマー・ロイヤルティの経営 : 企業利益を高めるCS戦略 ‎(1) National Diet Library (Japan)
  7. value profit chain. ‎(1) National Diet Library (Japan)
  8. service profit chain. ‎(1) National Diet Library (Japan)
  9. ownership quotient. ‎(1) National Diet Library (Japan)
  10. The value profit chain : treat employees like customers and customers like employees ‎(1) National Library of the Netherlands-test

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Open SectionClose Section History of VIAF ID:49889827 (13)