Hyken, Shep.
VIAF ID: 43525710 ( Personal )
Permalink: http://viaf.org/viaf/43525710
Preferred Forms
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- 100 1 0 ‡a Hyken, Shep
- 100 1 _ ‡a Hyken, Shep
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Works
Title | Sources |
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Amaze every customer every time : 52 tools for delivering the most amazing customer service on the planet | |
The amazement revolution : seven customer service strategies to create an amazing customer (and employee) experience | |
Build your brand. Unleash your wow!™ : 10 dazzling ways to take your personal and business brand from invisible to wow! | |
Cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists | |
I'll be back : how to get customers to come back again and again | |
Kult klienta : doskonała obsługa kluczem do sukcesu firmy | |
Kult klienta / Shep Hyken. - Warszawa, 2011. | |
Moments of magic, c1993: |