Ruyter, Ko de 1961-
Ruyter, Ko de
de Ruyter, Ko
Ruyter, Ko de (J.C.), 1961-
VIAF ID: 3630558 ( Personal )
Permalink: http://viaf.org/viaf/3630558
Preferred Forms
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- 100 1 0 ‡a Ruyter, Ko de
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- 100 1 _ ‡a Ruyter, Ko de
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- 100 1 _ ‡a Ruyter, Ko de ‡d 1961-
- 100 1 _ ‡a de Ruyter, Ko
4xx's: Alternate Name Forms (18)
5xx's: Related Names (10)
- 510 2 _ ‡a Bedrijfsrecht
- 510 2 _ ‡a Cass Business School ‡4 affi ‡4 https://d-nb.info/standards/elementset/gnd#affiliation ‡e Affiliation
- 510 2 _ ‡a King's College London ‡4 affi ‡4 https://d-nb.info/standards/elementset/gnd#affiliation ‡e Affiliation
- 510 2 _ ‡a Maastricht University / School of Business and Economics
- 510 2 _ ‡a Maastricht University / School of Business and Economics / Graduate School of Business and Economics (GSBE)
- 510 2 _ ‡a Marketing
- 510 2 _ ‡a Proefschrift Enschede
- 510 2 _ ‡a Universiteit
- 510 2 _ ‡a Universiteit Maastricht ‡4 affi ‡4 https://d-nb.info/standards/elementset/gnd#affiliation ‡e Affiliation
- 510 2 _ ‡a University of New South Wales ‡4 affi ‡4 https://d-nb.info/standards/elementset/gnd#affiliation ‡e Affiliation
Works
Title | Sources |
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An assessment of measurement invariance between online and mail surveys | |
Cases in call center management, c2004: | |
Consumer dissatisfaction and complaining behavior : a decision process approach | |
Cooperating for service excellence in multichannel service systems : an empirical assessment | |
Customer relationship management : making hard decisions with soft numbers | |
Dissatisfaction management : a study into the use of consumer dissatisfaction as a source of management information by organizations | |
Dlaczego kupujemy w internecie? | |
Essays on Electronic Word of Mouth : A Multidisciplinary Review of Dimensions, Scholarly Communication, and Market Implications | |
Handbook of research on customer loyalty | |
Kwalitatief marktonderzoek theorie en praktijkcases | |
On the role of normative influences in commercial virtual communities | |
The Oxford handbook of individual differences in organizational contexts | |
reconstruction of interactivity in marketing | |
Research on international service marketing : a state of the art | |
voordeel van de ontevreden klant |