Bilstein, Nicola
VIAF ID: 35153409657841580673 (Personal)
Permalink: http://viaf.org/viaf/35153409657841580673
Preferred Forms
- 100 1 _ ‡a Bilstein, Nicola
5xx's: Related Names (1)
Works
Title | Sources |
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Rethinking co-production in service conceptual and empirical investigations of the antecedents and outcomes of mandatory and optional co-production | |
Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others |