This VIAF Cluster has been deleted. It is no longer part of VIAF.
Peppers, Don. | Return on customer : creating maximum value from your scarcest resource
VIAF ID: 310305140 ( Unknown Name Type )
Permalink: http://viaf.org/viaf/310305140
Preferred Forms
Expressions
Language | Title | Expression | Sources |
---|---|---|---|
Chinese | 客戶回报率 | 扈喜林. :2007 |