Parasuraman, A.
A. Parasuraman American business professor
VIAF ID: 22809934 ( Personal )
Permalink: http://viaf.org/viaf/22809934
Preferred Forms
- 100 0 _ ‡a A. Parasuraman ‡c American business professor
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- 100 1 _ ‡a Parasuraman, A.
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- 100 1 _ ‡a Parasuraman, A.
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- 100 1 _ ‡a Parasuraman, A.
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- 100 1 _ ‡a Parasuraman, A.
- 100 1 _ ‡a Parasuraman, A.
- 100 1 _ ‡a Parasuraman, A.
4xx's: Alternate Name Forms (3)
5xx's: Related Names (1)
Works
Title | Sources |
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1990 AMA educators' proceedings : enhancing knowledge development in marketing . 1990 AMA Winter Educators' Conference : marketing theory and applications | |
A conceptual model of service quality and its implications for future research | |
Delivering quality service : balancing customer perceptions and expectations | |
An empirical examination of relationships in an extended service quality model | |
A excelência em serviços : como superar as expectativas e garantir a satisfação completa de seus clientes | |
Marketing para produtos inovadores : como e por que seus clientes adotam tecnologia | |
Marketing research | |
Marketing services : competing through quality | |
Qualitätsservice was Ihre Kunden erwarten - was Sie leisten müssen | |
Techno-ready marketing : how and why your customers adopt technology |