McColl-Kennedy, Janet R.
McColl-Kennedy, J. R
Janet McColl-Kennedy customer service and marketing academic
McColl-Kennedy, Janet R. (Janet Ruth), 1958-
VIAF ID: 182149294079180520316 ( Personal )
Permalink: http://viaf.org/viaf/182149294079180520316
Preferred Forms
4xx's: Alternate Name Forms (10)
5xx's: Related Names (2)
Works
Title | Sources |
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Market futures, future markets research directions in the study of markets | |
Proceedings of the International Services Marketing Conference 2002 : Emerging issues in services marketing: emotions, e-marketing and encounters : Brisbane, Queensland, Australia 3-5 July 2002 | |
Services marketing : a managerial approach |