Wagner, Sara
VIAF ID: 163567694 (Personal)
Permalink: http://viaf.org/viaf/163567694
Preferred Forms
- 100 1 _ ‡a Wagner, Sara
Works
Title | Sources |
---|---|
Complaint management interaction between customer and service employee = Beschwerdemanagement | |
Complaints as starting point for vicious cycles in customer–employee-interactions |