Evenson, Renée 1951-..
Renee Evenson americká odbornice, konzultantka v oblasti drobného podnikání, zaměřená na komunikaci na pracovišti a na strategii řešení konfliktních situací
VIAF ID: 14175148 ( Personal )
Permalink: http://viaf.org/viaf/14175148
Preferred Forms
- 100 1 _ ‡a Evenson, Renee, ‡d 1951-
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- 100 1 _ ‡a Evenson, Renée ‡d 1951-
- 100 1 _ ‡a Evenson, Renée, ‡d 1951-...
- 100 1 _ ‡a Evenson, Renée ‡d 1951-
- 100 1 _ ‡a Evenson, Renée ‡d 1951-..
- 100 0 _ ‡a Renee Evenson ‡c americká odbornice, konzultantka v oblasti drobného podnikání, zaměřená na komunikaci na pracovišti a na strategii řešení konfliktních situací
Works
Title | Sources |
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Award-winning customer service : 101 ways to guarantee great performance | |
Customer service 101 : basic lessons to be your best | |
Customer service training 101 : quick and easy techniques that get great results | |
Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities | |
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results |