Surprenant, Carol F.
VIAF ID: 1401433 ( Personal )
Permalink: http://viaf.org/viaf/1401433
Preferred Forms
- 100 1 0 ‡a Surprenant, Carol F.
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- 100 1 _ ‡a Surprenant, Carol F.
- 100 1 _ ‡a Surprenant, Carol F.
Works
Title | Sources |
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Add value to your service : the key to success | |
The Service encounter, c1985: |