Lowenstein, Michael W., 1942-
Lowenstein, Michael W.
VIAF ID: 114846071 ( Personal )
Permalink: http://viaf.org/viaf/114846071
Preferred Forms
- 200 _ | ‡a Lowenstein ‡b Michael W.
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- 100 1 _ ‡a Lowenstein, Michael W.
- 100 1 _ ‡a Lowenstein, Michael W.
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- 100 1 _ ‡a Lowenstein, Michael W. ‡d 1942-
- 100 1 _ ‡a Lowenstein, Michael W. ‡d 1942-
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- 100 1 _ ‡a Lowenstein, Michael W., ‡d 1942-
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4xx's: Alternate Name Forms (2)
Works
Title | Sources |
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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior | |
Customer.Community / Drew Banks, Kim Daus. - San Francisco, cop. 2002. | |
Customer.Comunity : unleashing the power of your customer base | |
The customer loyalty pyramid | |
Customer retention : an integrated process for keeping your best customers | |
Customer Winback How to Recapture Lost Customers--And Keep Them Loyal | |
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications | |
One customer, divisible : linking customer insight to loyalty and advocacy behavior |