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Hernon, Peter. National Library of Poland National and University Library in Zagreb National Diet Library, Japan National Library of Israel National Library of the Netherlands-test National Library of Catalonia National Library of Latvia National Library of Spain Library of Congress/NACO

Hernon, Peter, 1944-.... NUKAT Center of Warsaw University Library National Library of the Czech Republic ISNI-test National Library of France Sudoc [ABES], France

VIAF ID: 107459138 (Personal)

Permalink: http://viaf.org/viaf/107459138

ISNI-test: 0000  0000  9175  2857 

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Title Sources
Academic librarians as emotionally intelligent leaders National Library of Latvia Sudoc [ABES], France Library of Congress/NACO National Library of Spain National Library of France
An action plan for outcomes assessment in your library NUKAT Center of Warsaw University Library National Library of the Netherlands-test Library of Congress/NACO National Library of Catalonia National Library of Spain
Assessing service quality / Peter Hernon and Ellen Altman. - Chicago, 1998 National Library of Poland
Assessing service quality : satisfying the expectations of library customers National Library of Poland National and University Library in Zagreb National Library of the Netherlands-test Library of Congress/NACO National Diet Library, Japan Sudoc [ABES], France NUKAT Center of Warsaw University Library National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Comparative perspectives on e-government : serving today and building for tomorrow National Library of Catalonia Sudoc [ABES], France Library of Congress/NACO
Convergence and collaboration of campus information services National Library of Catalonia Library of Congress/NACO
Depository library use of technology : a practitioner's perspective National and University Library in Zagreb Library of Congress/NACO National Library of Spain National Library of France
Engaging in evaluation and assessment research National Library of Catalonia Library of Congress/NACO National Library of France
Evaluation and library decision making National Library of Poland National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands-test National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Federal information policies in the 1980's: conflicts and issues National Library of Catalonia Library of Congress/NACO
Getting started with evaluation Sudoc [ABES], France Library of Congress/NACO
Government publications: key papers National Library of the Czech Republic Library of Congress/NACO National Library of the Netherlands-test National Library of France National Library of Spain
GPO's depository library program : a descriptive analysis Library of Congress/NACO
Improving the quality of library services for students with disabilities National Library of the Netherlands-test National Library of Latvia Library of Congress/NACO National Library of Spain National Library of France
Information Seeking : Assessing And Anticipating User Needs National Library of the Netherlands-test National Library of the Czech Republic Library of Congress/NACO National Library of Spain
Library and information science research : perspectives and strategies for improvement National Library of the Netherlands-test Library of Congress/NACO Sudoc [ABES], France NUKAT Center of Warsaw University Library National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Library and library-related publications : a directory of publishing opportunities in journals, serials, and annuals National Library of Israel National Library of Poland Library of Congress/NACO National Library of Spain National Library of France
Listening to the customer Sudoc [ABES], France Library of Congress/NACO National Library of France
Making a difference leadership and academic libraries National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands-test xR Extended Titles-test NUKAT Center of Warsaw University Library National Library of France National Library of Spain National Library of Latvia
Managing with data : using ACRLMetrics and PLAmetrics Sudoc [ABES], France Library of Congress/NACO National Library of France
New technology and documents librarianship : proceedings of the Third Annual Library Government Documents and Information Conference National Library of Israel Sudoc [ABES], France Library of Congress/NACO National Library of Spain National Library of France
The next library leadership / Peter Hernon, Ronald R. Powell amd Arthur P. Young. Westport ; London, 2003. National and University Library in Zagreb
Numeric databases National Library of the Netherlands-test National Library of Israel Sudoc [ABES], France Library of Congress/NACO
Outcomes assessment in higher education : views and perspectives National Library of Catalonia National Library of France Library of Congress/NACO
Public access to government information issues, trends, and strategies National Library of the Netherlands-test National and University Library in Zagreb Library of Congress/NACO National Library of Poland National Library of Israel Sudoc [ABES], France National Library of Catalonia NUKAT Center of Warsaw University Library xR Extended Titles-test National Library of France National Library of Spain
Records management and the library : issues and practices NUKAT Center of Warsaw University Library National Library of the Netherlands-test Library of Congress/NACO National Library of Spain
Reflecting on the future of academic and public libraries Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia National Library of the Netherlands-test xR Extended Titles-test NUKAT Center of Warsaw University Library National Library of France National Library of Latvia
Research misconduct : issues, implications, and strategies National Library of the Netherlands-test Library of Congress/NACO
Service quality in academic libraries Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands-test National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Shaping the future : advancing the understanding of leadership Library of Congress/NACO National Library of France
Statistics : a component of the research process National and University Library in Zagreb Library of Congress/NACO National Library of the Netherlands-test National Library of Catalonia National Library of Spain National Library of Latvia
Toshokan no kachi o takameru : Seika hyoka eno kodo keikaku. National Diet Library, Japan
U.S. scientific and technical information (STI) policies : views and perspectives National Library of Catalonia Library of Congress/NACO
United States government information policies and sources xR Extended Titles-test Library of Congress/NACO National Library of France
Unobtrusive testing and library reference services National Library of Catalonia National Library of the Netherlands-test Library of Congress/NACO
US government on the Web getting the information you need National Library of Catalonia National Library of the Netherlands-test Library of Congress/NACO xR Extended Titles-test Sudoc [ABES], France National Library of France
Viewing library metrics from different perspectives : inputs, outputs, and outcomes National Library of Catalonia National Library of the Netherlands-test Sudoc [ABES], France Library of Congress/NACO
図書館の価値を高める : 成果評価への行動計画 National Diet Library, Japan
図書館の評価を高める : 顧客満足とサービス品質 National Diet Library, Japan

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