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Hernon, Peter. National Library of Poland National and University Library in Zagreb National Diet Library, Japan Library of Congress/NACO National Library of Israel National Library of Catalonia National Library of Spain National Library of the Netherlands National Library of Ireland National Library of Latvia

Hernon, Peter, 1944-.... NUKAT Center of Warsaw University Library Sudoc [ABES], France ISNI National Library of France National Library of the Czech Republic

VIAF ID: 107459138 (Personal)

Permalink: http://viaf.org/viaf/107459138

ISNI: 0000  0000  9175  2857 

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Academic librarians as emotionally intelligent leaders Library of Congress/NACO Sudoc [ABES], France National Library of France National Library of Spain National Library of Latvia
An action plan for outcomes assessment in your library National Library of Catalonia Library of Congress/NACO National Library of the Netherlands NUKAT Center of Warsaw University Library National Library of Spain
Assessing service quality / Peter Hernon and Ellen Altman. - Chicago, 1998 National Library of Poland
Assessing service quality satisfying the expectations of library customers National Library of Poland National and University Library in Zagreb Library of Congress/NACO National Diet Library, Japan Sudoc [ABES], France National Library of Catalonia National Library of the Netherlands NUKAT Center of Warsaw University Library National Library of France National Library of Spain National Library of Latvia
Comparative perspectives on e-government serving today and building for tomorrow National Library of Catalonia Sudoc [ABES], France Library of Congress/NACO
Convergence and collaboration of campus information services National Library of Catalonia Library of Congress/NACO
Depository library use of technology : a practitioner's perspective National and University Library in Zagreb National Library of Spain Library of Congress/NACO National Library of Ireland National Library of France
Engaging in evaluation and assessment research National Library of Catalonia National Library of France Library of Congress/NACO
Federal information policies in the 1980's: conflicts and issues National Library of Catalonia Library of Congress/NACO
Getting Started with Evaluation xR Extended Titles Sudoc [ABES], France Library of Congress/NACO
Government publications key papers National Library of the Czech Republic Library of Congress/NACO National Library of the Netherlands National Library of France National Library of Spain
GPO's depository library program : a descriptive analysis Library of Congress/NACO
Improving the quality of library services for students with disabilities National Library of the Netherlands Library of Congress/NACO National Library of France National Library of Spain National Library of Latvia
Information seeking: assessing and anticipating user needs National Library of the Netherlands National Library of the Czech Republic Library of Congress/NACO National Library of Spain
Library and information science research perspectives and strategies for improvement Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia National Library of the Netherlands NUKAT Center of Warsaw University Library National Library of France National Library of Spain National Library of Latvia
Library and library-related publications a directory of publishing opportunities in journals, serials and annuals National Library of Israel National Library of Poland National Library of France National Library of Spain Library of Congress/NACO
Listening to the customer Sudoc [ABES], France National Library of France Library of Congress/NACO
Making a difference : leadership and academic libraries National Library of the Netherlands National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France NUKAT Center of Warsaw University Library xR Extended Titles National Library of France National Library of Spain National Library of Latvia
Managing with data using ACRLMetrics and PLAmetrics Sudoc [ABES], France National Library of France Library of Congress/NACO
New technology and documents librarianship : proceedings of the Third Annual Library Government Documents and Information Conference National Library of Israel Sudoc [ABES], France Library of Congress/NACO National Library of Spain National Library of France
The next library leadership / Peter Hernon, Ronald R. Powell amd Arthur P. Young. Westport ; London, 2003. National and University Library in Zagreb
Numeric databases National Library of the Netherlands National Library of Israel Sudoc [ABES], France Library of Congress/NACO
Outcomes assessment in higher education views and perspectives National Library of Catalonia National Library of France Library of Congress/NACO
Public access to government information issues, trends, and strategies xR Extended Titles National Library of the Netherlands National Library of Israel Library of Congress/NACO National Library of Poland
Records management and the library : issues and practices National Library of the Netherlands NUKAT Center of Warsaw University Library Library of Congress/NACO National Library of Spain
Reflecting on the future of academic and public libraries Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia National Library of the Netherlands NUKAT Center of Warsaw University Library National Library of France National Library of Latvia
Research misconduct : issues, implications, and strategies National Library of the Netherlands Library of Congress/NACO
Service quality in academic libraries Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia National Library of the Netherlands National Library of France National Library of Spain National Library of Latvia
Shaping the future advancing the understanding of leadership National Library of France Library of Congress/NACO
Statistics : a component of the research process National and University Library in Zagreb Library of Congress/NACO National Library of Catalonia National Library of the Netherlands National Library of Spain National Library of Latvia
Statistics for library decision making a handbook National Library of Poland National and University Library in Zagreb National Library of the Netherlands Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia xR Extended Titles National Library of France National Library of Spain National Library of Latvia
Toshokan no kachi o takameru : Seika hyoka eno kodo keikaku. National Diet Library, Japan
U.S. scientific and technical information (STI) policies : views and perspectives National Library of Catalonia Library of Congress/NACO
United States government information policies and sources National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia NUKAT Center of Warsaw University Library xR Extended Titles National Library of France National Library of Spain
Unobtrusive testing and library reference services National Library of the Netherlands National Library of Catalonia Library of Congress/NACO
US government on the Web getting the information you need National Library of the Netherlands Library of Congress/NACO Sudoc [ABES], France National Library of Catalonia xR Extended Titles National Library of France National Library of Spain
Viewing library metrics from different perspectives : inputs, outputs, and outcomes National Library of the Netherlands National Library of Catalonia Sudoc [ABES], France Library of Congress/NACO
図書館の価値を高める : 成果評価への行動計画 National Diet Library, Japan
図書館の評価を高める : 顧客満足とサービス品質 National Diet Library, Japan

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