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Hernon, Peter National and University Library in Zagreb Bibliothèque et Archives nationales du Québec National Library of Latvia National Library of Poland National Diet Library, Japan National Library of Israel Library of Congress/NACO National Library of Spain National Library of the Netherlands National Library of Catalonia National Library of Ireland

Hernon, Peter, 1944-.... NUKAT Center of Warsaw University Library National Library of the Czech Republic National Library of France ISNI Sudoc [ABES], France

VIAF ID: 107459138 (Personal)

Permalink: http://viaf.org/viaf/107459138

ISNI: 0000  0000  9175  2857 

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Title Sources
Academic librarians as emotionally intelligent leaders Library of Congress/NACO National Library of Spain National Library of France National Library of Latvia Sudoc [ABES], France
Assessing service quality / Peter Hernon and Ellen Altman. - Chicago, 1998 National Library of Poland
Assessing service quality : satisfying the expectations of library customers National and University Library in Zagreb National Library of Latvia National Library of Poland National Diet Library, Japan NUKAT Center of Warsaw University Library Library of Congress/NACO National Library of Spain Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Comparative perspectives on e-government : serving today and building for tomorrow National Library of Catalonia Library of Congress/NACO Sudoc [ABES], France
Convergence and collaboration of campus information services National Library of Catalonia Library of Congress/NACO
Depository library use of technology: a practitioner's perspective Library of Congress/NACO National Library of Spain National and University Library in Zagreb National Library of Catalonia National Library of France National Library of Ireland
Engaging in evaluation and assessment research National Library of Catalonia Library of Congress/NACO National Library of France
Evaluation and library decision making National and University Library in Zagreb National Library of Latvia National Library of Poland Library of Congress/NACO National Library of Spain Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Federal information policies in the 1980's: conflicts and issues National Library of Catalonia Library of Congress/NACO
Getting started with evaluation Library of Congress/NACO Sudoc [ABES], France
Government publications : key papers Bibliothèque et Archives nationales du Québec National Library of the Czech Republic National Library of Spain National Library of the Netherlands Library of Congress/NACO National Library of France
GPO's depository library program : a descriptive analysis Library of Congress/NACO
Higher education outcomes assessment for the twenty-first century Library of Congress/NACO
Improving the quality of library services for students with disabilities National Library of Latvia Library of Congress/NACO National Library of Spain National Library of the Netherlands National Library of Catalonia National Library of France
Information seeking : assessing and anticipating user needs National Library of Catalonia Library of Congress/NACO National Library of Spain National Library of the Czech Republic National Library of the Netherlands
Library and information science research : perspectives and strategies for improvement National Library of Latvia NUKAT Center of Warsaw University Library Library of Congress/NACO National Library of Spain Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Library and library-related publications a directory of publishing opportunities in journals, serials and annuals Library of Congress/NACO National Library of Poland National Library of Spain National Library of France National Library of Israel
Listening to the customer Library of Congress/NACO National Library of France Sudoc [ABES], France
Managing with data using ACRLMetrics and PLAmetrics Library of Congress/NACO National Library of France Sudoc [ABES], France
New technology and documents librarianship proceedings of the Third Annual Library Government Documents and Information Conference National Library of Catalonia National Library of Spain Sudoc [ABES], France Library of Congress/NACO National Library of France National Library of Israel
The next library leadership : attributes of academic and public library directors National and University Library in Zagreb National Library of Latvia NUKAT Center of Warsaw University Library National Library of Spain Sudoc [ABES], France National Library of the Netherlands Library of Congress/NACO National Library of France
The next library leadership / Peter Hernon, Ronald R. Powell amd Arthur P. Young. Westport ; London, 2003. National and University Library in Zagreb
Numeric databases National Library of Catalonia Library of Congress/NACO National Library of Israel National Library of the Netherlands Sudoc [ABES], France
Outcomes assessment in your library Library of Congress/NACO National Library of Spain National Library of the Netherlands National Library of Catalonia NUKAT Center of Warsaw University Library National Library of France xR Extended Titles
Public access to government information : issues, trends, and strategies National and University Library in Zagreb National Library of Poland NUKAT Center of Warsaw University Library National Library of Israel Library of Congress/NACO National Library of Spain Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Records management and the library : issues and practices Library of Congress/NACO National Library of Spain NUKAT Center of Warsaw University Library National Library of the Netherlands
Reflecting on the future of academic and public libraries National Library of Latvia NUKAT Center of Warsaw University Library Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Research misconduct : issues, implications, and strategies Library of Congress/NACO National Library of the Netherlands
Service quality in academic libraries National Library of Latvia Library of Congress/NACO National Library of Spain Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France
Shaping the future advancing the understanding of leadership Library of Congress/NACO National Library of France
Statistics : a component of the research process National and University Library in Zagreb National Library of Latvia Library of Congress/NACO National Library of Spain National Library of the Netherlands National Library of Catalonia
Toshokan no kachi o takameru : Seika hyoka eno kodo keikaku. National Diet Library, Japan
U.S. government on the Web : getting the information you need National Library of Catalonia Library of Congress/NACO National Library of France Sudoc [ABES], France National Library of the Netherlands
U.S. scientific and technical information (STI) policies : views and perspectives National Library of Catalonia Library of Congress/NACO
Unobtrusive testing and library reference services National Library of Catalonia Library of Congress/NACO National Library of the Netherlands
Viewing library metrics from different perspectives : inputs, outputs, and outcomes National Library of Catalonia Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands
図書館の価値を高める : 成果評価への行動計画 National Diet Library, Japan
図書館の評価を高める : 顧客満足とサービス品質 National Diet Library, Japan

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