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Hernon, Peter. National Library of Poland National and University Library in Zagreb National Library of the Netherlands Library of Congress/NACO National Diet Library, Japan National Library of Catalonia National Library of Spain National Library of Israel National Library of Ireland National Library of Latvia

Hernon, Peter, 1944-.... NUKAT Center of Warsaw University Library National Library of the Czech Republic Sudoc [ABES], France National Library of France ISNI

VIAF ID: 107459138 (Personal)

Permalink: http://viaf.org/viaf/107459138

ISNI: 0000  0000  9175  2857 

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Title Sources
Academic librarians as emotionally intelligent leaders National Library of France Sudoc [ABES], France Library of Congress/NACO National Library of Spain National Library of Latvia
An action plan for outcomes assessment in your library National Library of the Netherlands Library of Congress/NACO National Library of Catalonia NUKAT Center of Warsaw University Library National Library of Spain
Assessing service quality / Peter Hernon and Ellen Altman. - Chicago, 1998 National Library of Poland
Assessing service quality : satisfying the expectations of library customers National Library of Poland National and University Library in Zagreb Library of Congress/NACO National Diet Library, Japan Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia NUKAT Center of Warsaw University Library National Library of France National Library of Spain National Library of Latvia
Comparative perspectives on e-government : serving today and building for tomorrow National Library of Catalonia Sudoc [ABES], France Library of Congress/NACO
Convergence and collaboration of campus information services National Library of Catalonia Library of Congress/NACO
Depository library use of technology : a practitioner's perspective National and University Library in Zagreb National Library of Ireland Library of Congress/NACO National Library of Spain National Library of France
Engaging in evaluation and assessment research, c2011: National Library of Catalonia Library of Congress/NACO National Library of France
Evaluation and library decision making National Library of Poland National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Federal information policies in the 1980s : conflicts and issues National Library of Catalonia Library of Congress/NACO
Getting started with evaluation Sudoc [ABES], France Library of Congress/NACO
Government publications : key papers National Library of the Czech Republic Library of Congress/NACO National Library of the Netherlands National Library of France National Library of Spain
GPO's depository library program : a descriptive analysis Library of Congress/NACO
Improving the quality of library services for students with disabilities National Library of the Netherlands National Library of France Library of Congress/NACO National Library of Spain National Library of Latvia
Information seeking : assessing and anticipating user needs National Library of the Netherlands National Library of the Czech Republic Library of Congress/NACO National Library of Spain
Library and information science research : perspectives and strategies for improvement Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia NUKAT Center of Warsaw University Library National Library of France National Library of Spain National Library of Latvia
Library and library-related publications : a directory of publishing opportunities in journals, serials, and annuals National Library of Israel National Library of Poland Library of Congress/NACO National Library of Spain National Library of France
Listening to the customer Sudoc [ABES], France Library of Congress/NACO National Library of France
Managing with data : using ACRLMetrics and PLAmetrics Sudoc [ABES], France Library of Congress/NACO National Library of France
New technology and documents librarianship : proceedings of the Third Annual Library Government Documents and Information Conference National Library of Israel Sudoc [ABES], France Library of Congress/NACO National Library of Spain National Library of France
The next library leadership : attributes of academic and public library directors National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France NUKAT Center of Warsaw University Library National Library of the Netherlands National Library of France National Library of Spain National Library of Latvia
The next library leadership / Peter Hernon, Ronald R. Powell amd Arthur P. Young. Westport ; London, 2003. National and University Library in Zagreb
Numeric databases National Library of Israel National Library of the Netherlands Sudoc [ABES], France Library of Congress/NACO
Outcomes assessment in higher education : views and perspectives National Library of Catalonia National Library of France Library of Congress/NACO
Public access to government information : issues, trends, and strategies National Library of the Netherlands National and University Library in Zagreb Library of Congress/NACO National Library of Poland National Library of Israel Sudoc [ABES], France NUKAT Center of Warsaw University Library National Library of Catalonia National Library of France National Library of Spain
Records management and the library : issues and practices National Library of the Netherlands NUKAT Center of Warsaw University Library Library of Congress/NACO National Library of Spain
Reflecting on the future of academic and public libraries Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia NUKAT Center of Warsaw University Library National Library of France National Library of Latvia
Research misconduct : issues, implications, and strategies National Library of the Netherlands Library of Congress/NACO
Service quality in academic libraries Library of Congress/NACO Sudoc [ABES], France National Library of the Netherlands National Library of Catalonia National Library of France National Library of Spain National Library of Latvia
Shaping the future : advancing the understanding of leadership Library of Congress/NACO National Library of France
Statistics : a component of the research process National and University Library in Zagreb Library of Congress/NACO National Library of the Netherlands National Library of Catalonia National Library of Spain National Library of Latvia
Toshokan no kachi o takameru : Seika hyoka eno kodo keikaku. National Diet Library, Japan
U.S. government on the Web : getting the information you need National Library of Catalonia National Library of the Netherlands Sudoc [ABES], France Library of Congress/NACO National Library of France
U.S. scientific and technical information (STI) policies : views and perspectives National Library of Catalonia Library of Congress/NACO
Unobtrusive testing and library reference services National Library of Catalonia National Library of the Netherlands Library of Congress/NACO
Viewing library metrics from different perspectives : inputs, outputs, and outcomes National Library of Catalonia National Library of the Netherlands Sudoc [ABES], France Library of Congress/NACO
図書館の価値を高める : 成果評価への行動計画 National Diet Library, Japan
図書館の評価を高める : 顧客満足とサービス品質 National Diet Library, Japan

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