Gee, Val.
VIAF ID: 102096258 ( Personal )
Permalink: http://viaf.org/viaf/102096258
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- 100 1 _ ‡a Gee, Val
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Works
Title | Sources |
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Business improv : experiential learning exercises to train employees to handle every situation with success | |
Customer service training tool kit | |
OPEN question selling : unlock your customer's needs to close the sale-- by knowing what to ask and when to ask | |
Program szkolenia z zakresu obsługi klienta : ćwiczenia, formularze, wskazówki dla prowadzącego | |
Super service, 1999: | |
Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it |