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Heskett, James L. National and University Library in Zagreb Library of Congress/NACO Sudoc [ABES], France ISNI-test National Library of Australia National Library of Catalonia National Library of France National Diet Library, Japan

Heskett, James L., 1933- NUKAT Center of Warsaw University Library National Library of the Czech Republic National Library of Spain German National Library

Heskett, James L. (James Lee) National Library of the Netherlands-test

VIAF ID: 100954932 (Personal)

Permalink: http://viaf.org/viaf/100954932

ISNI-test: 0000  0000  8403  7687 

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  • 510 2 _ ‎‡a  Graduate School of Business ISNI-test
  • 510 2 _ ‎‡a  Graduate School of Business‏ ‎‡9  g:Stanford, Calif.‏ ‎‡e  Affiliation German National Library
  • 510 2 _ ‎‡a  Harvard Graduate School of Business Administration ISNI-test
  • 510 2 _ ‎‡a  Harvard Graduate School of Business Administration‏ ‎‡9  g:Boston, Mass.‏ ‎‡e  Affiliation German National Library
  • 510 2 _ ‎‡a  Ohio State University ISNI-test
  • 510 2 _ ‎‡a  Ohio State University‏ ‎‡9  g:Columbus, Ohio‏ ‎‡e  Affiliation German National Library

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  1. Corporate culture and performance ‎(7) National Diet Library, Japan National Library of Catalonia National Library of the Netherlands-test NUKAT Center of Warsaw University Library National Library of France Library of Congress/NACO
  2. Managing in the service economy ‎(6) National Library of the Netherlands-test National Library of Catalonia Library of Congress/NACO National Diet Library, Japan German National Library
  3. The service management course : cases and readings ‎(4) National Library of the Netherlands-test National Library of Catalonia NUKAT Center of Warsaw University Library Library of Congress/NACO
  4. Service breakthroughs : changing the rules of the game ‎(4) National Library of the Netherlands-test National Library of Catalonia NUKAT Center of Warsaw University Library Library of Congress/NACO
  5. Case problems in business logistics ‎(4) National Library of the Netherlands-test National Library of Catalonia Library of Congress/NACO German National Library
  6. Business logistics : physical distribution and materials management ‎(4) National Library of the Netherlands-test National Library of Catalonia Library of Congress/NACO
  7. The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value ‎(3) National Library of the Netherlands-test National Library of Catalonia Library of Congress/NACO
  8. The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage ‎(3) National Library of the Netherlands-test National Library of Catalonia Library of Congress/NACO
  9. The value profit chain : treat employees like customers and customers like employees ‎(2) National Library of the Netherlands-test National and University Library in Zagreb
  10. Marketing ‎(2) National Library of the Netherlands-test Library of Congress/NACO

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Open Section Close Section History of VIAF ID:100954932 (19)